Category: Technology

The world of ignition interlocks comes along with its own set lingo and jargon, which can be pretty frustrating if your device displays a reading you don’t understand or  you have a question for your service provider that you can’t properly put into words. So we’ve decided to devote a few posts to decoding the language of the interlocks. We hope this glossary of terms for our QT device comes in handy.

Mouth Contamination – Any alcohol that may be present in the mouth due to very recent use of mouthwash, cough medicine or a sip of an alcoholic beverage. This is normally gone within five minutes of use.

Override (BYPASS) Code – This is a single-use code that your service provider may use to unlock your device and allow you to take a breath test and operate your vehicle for a limited time in the event that your unit has gone into Permanent Lockout due to a missed appointment caused by an extreme circumstance. This may be used for situations such as severe weather, serious illness, hospitalization, etc. This also applies to lockouts or pending lockouts caused by program violations or device malfunctions. Anytime your unit is in Permanent Lockout, call your service provider.

Pass – A breath test result lower than the Warn level set by your state agency.

Permanent Lockout – A condition that does not allow a vehicle to start at any time for any reason. This could be the result of a missed service appointment, tampering with the unit or unit malfunction. If the unit is in Permanent Lockout – you must call your service provider.

Recall – A requirement to bring your vehicle back to your interlock provider’s service center within a limited number of days for servicing of the unit. This is generated by a pending monitor appointment, a program violation, unit malfunction or suspected tampering or abuse of the unit.

Pending Service Date Notification – As the scheduled service appointment approaches, the unit will notify the user each time it “wakes up.” Also – if the unit is in Recall, the unit will notify the user that service is required in the next “X” number of days before lockout occurs, so that an urgent service appointment can be made.

Required (Mandatory) Retest – This is a required, mandatory, breath test that the user will be instructed to take in the event that an initial start test results in a fail. The initial start test fail will result in a five minute lockout. When this lockout expires, the user has five additional minutes to take the required test. This test is required even if the user chooses not to drive the vehicle. A failed or ignored required retest will result in a program violation.

Running Test – A breath test required at random time intervals while the vehicle is being driven. This can be taken as you drive, or you may pull off the road in a safe place and take it while the engine is running. You will have five minutes to take this test. Failing or missing a Running Test is a program violation.

Service Mode – This allows your vehicle to be serviced by a certified mechanic in the event that your vehicle requires automotive (not interlock) service. It provides the mechanic with a means to diagnose and operate the vehicle for a very limited amount of time without having to uninstall the device, or take a breath test. It requires a phone call from the mechanic to your service provider.


When you get hit with a DWI, the road in front of you seems long and complicate. In order to regain your driving privileges, you’ll have to fill out paperwork, attend classes and meet with attorneys and others involved in the process. Sometimes answers are hard to find, but they are out there. So we’ve put together a little 8-step guide to help restore your freedom to drive as quickly as possible after a DWI.

1. Conviction

2. Waiting Period Begins

Directly after your DWI conviction you will be unable to drive for a minimum of 45 days. You are not advised to install an ignition interlock device during this waiting period.

3. Alcohol Assessment and Classes

All drivers convicted of a DWI are required to complete an alcohol assessment and take a substance abuse class. You must complete these classes before your full license can be restored.

4. Working Vehicle and Up-to-Date Insurance

Make sure you have up-to-date insurance and a vehicle that is in good working condition. The vehicle can belong to somebody else, provided you have his/her written permission.

5. Waiting Period Begins

After your waiting period ends, you will be eligible to have an ignition interlock device installed.

6. Schedule an Appointment

Call 1-800-521-4246 to schedule your installation appointment. Your installation appointment should be made 48 hours before your waiting period ends. This will ensure your ability to have the location, time and date of your preference for installation.

7. Installation* and Training

Your ignition interlock device will take between one and two hours to install. During that time, you will watch a training video and receive personal instructions on how to operate the device from a certified technician.

8. File Your Paperwork

After your installation, you will need to take your paperwork to the proper agency to obtain your limited driving privilege.

*Remember to bring your vehicle registration and another licensed driver to your installation appointment.

1 2 3
Book Install Onlineand get a FREE Install! or Call 1-800-521-4246