Results from drug labs and alcohol testing equipment have recently been called into question. The question is: How reliable and accurate is the equipment they’re developing and manufacturing?
Investigations revealed the root problem is a lack of overall protocols in their process that ensure test results, equipment, and personnel follow strict guidelines to guarantee the proper results and performance during critical testing.
Monitech helped the NCDMV create the ignition interlock program in this state and we’ve been providing interlock services to residents of NC for over 30 years. ISO certification shows North Carolinians that our products are highly reliable and accurate. As a company, we take our responsibility to our customers, very seriously. That’s why we originally decided to pursue certification to ISO 9001:2015 – a quality standard produced by International Organization for Standardization (ISO) – and were granted this certification in April 2019.
ISO is a governing body that produces quality standards for many industries. They focus on how an organization maintains oversight, quality control, and supervision in production. That means companies seeking certification have to make sure that people are trained, supervised, and that all steps in the organization are well controlled and logical in order to be certified. It’s a rigorous process requiring that the organization commits to being examined by independent experts.
Monitech understands that the test results from our devices have consequences for our clients. We know that accurate reporting impacts their daily lives. That’s no small matter. Receiving this certification from ISO acknowledges our commitment to making sure every test, every report, and every function of our company is up to the highest standards in the industry. When clients choose Monitech as their ignition interlock provider, they can be confident that we have done everything to achieve high-quality, consistent results.
We make a difficult situation as easy and affordable as possible. ISO Certification is one more way customers know that they have the best team on their side.