Monitech's contact center representatives have used their combined 50+ years of experience to turn their contact center into one of excellence. What sets them apart? Sales, support and field teams work as one unit to produce a seamless customer experience. The contact center, located at … [Read more...] about The Monitech Contact Center of Excellence
Top Ten Interlock Questions: Part 3
If you missed Parts 1 and 2 of this series, my name is Bryce Little and I'm the Market Coordinator for Monitech. My job is to educate attorneys and alcohol assessment counselors on ignition interlocks. Over the course of this past year, I’ve received hundreds of questions about ignition interlocks. … [Read more...] about Top Ten Interlock Questions: Part 3
Top Ten Interlock Questions Answered: Part 2
If you missed Part 1 of this series, my name is Bryce Little and I'm the Market Coordinator for Monitech. My job is to educate attorneys and alcohol assessment counselors on ignition interlocks. Over the course of this past year, I’ve received hundreds of questions about ignition interlocks. Now, it … [Read more...] about Top Ten Interlock Questions Answered: Part 2
N.C.’s Ignition Interlock History Part 1: How It all Got Started
In early 1989, the founder of Monitech approached the N.C. Division of Motor Vehicles (NCDMV) about using the emerging technology of a breath alcohol ignition interlock device (BAIID) as a highway safety measure. The BAIID would allow drivers who had had multiple DWI convictions and their licenses … [Read more...] about N.C.’s Ignition Interlock History Part 1: How It all Got Started
Ignition Interlock 101: The Basics
What’s an ignition interlock device? A small breath analyzer that requires a clean, alcohol-free breath sample by a driver in order to start a vehicle. What’s the purpose of the device? Ignition interlocks are used across the nation as an alternative to license revocation. When the law … [Read more...] about Ignition Interlock 101: The Basics